Frequently Asked Questions - Billing

Do you take payments by phone?

Customers can call 1-844-785-1082 to make payments by phone. You will need to enter the 7 digits of your sewage account number with no dash. Fees apply.

Your bills are confusing. Can I divide the amount and pay over 3 months?

No, the first stub must be paid in its entirety to avoid penalties.

Does NHTMA bill on how much water I use?

NHTMA bills residential customers a quarterly, flat rate. Commercial accounts are billed based on water consumption.

Can I check my balance and make a payment online?

Yes, you would need to set up an online Customer Portal Account at http://nhtma.authoritypay.com You will need your 6 digit account number (plus the dash 0) and your CID (secure) number. Once You create a new account; You will receive a confirmation email to complete your registration. 

I am letting my home go into foreclosure. What should I do?

You should contact NHTMA Billing Coordinator at 724-863-2860 to discuss your situation.

Can a lien be placed on a property for unpaid sewage bills?

Yes, sewage is a lianable utility.  Attorney fees and lien interest apply.